Returns Policy:

Please email info@axelegro.com to request your return and we will get back to you with further instructions on how to return your order (e.g. shipping costs etc.).

We gladly accept returns within 14 days of the order being delivered to the customer (unless stated otherwise during promotional periods/festive holidays). To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way. Returns will not be accepted if the tag has been cut off. All items are inspected on return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Please allow up to 7 working days for returns to be processed once we have received them.

Company Name: Axelegro Ltd

Contact Email Address: info@axelegro.com